Customer Service

At Kate Morgan Designs, we value and appreciate every single one of our customers. Your satisfaction is our utmost priority, and we are committed to ensuring that you have an exceptional experience with us.

We take pride in providing you with exquisite craftsmanship and meticulous attention to detail. Whether you’re shopping for yourself or searching for the perfect gift, you can shop confidently, knowing that we stand behind the quality of our products.

Thank you for choosing Kate Morgan Designs as your trusted online jewelry store. Our goal is to make your shopping experience exceptional and unforgettable. If you have any further questions or concerns, please don’t hesitate to reach out to us. Happy shopping!

Refund & Return Policy

Our policy allows for items to be returned within 14 days of receiving the item. Exchanges or store credit can be issued within 21 days of receiving the item. The item must be unused/unworn and returned in the same condition and inside the original packaging.

Please contact us first before returning items, and we will explain the process of the return. The refund will be issued once returned, minus the shipping fee.

Our return policy excludes any custom projects, engraved items, and items broken or damaged.